By Jason Kantak on February 12, 2019
Intermediate

Subject: FW: Aquarii Axceleron Question


From: David West <david@wunderlc.com>
Sent: Monday, February 11, 2019 5:31 PM
To: jason.kantak@aquariitech.com; 'Tom Trytek' <tom.trytek@aquariitech.com>
Cc: jim.french@aquariitech.com
Subject: Re: Aquarii Axceleron Question</tom.trytek@aquariitech.com></david@wunderlc.com>

 

My guess is that the min scale voltage wasn’t high enough for the driver in the fixture. As well as the Regulation was probably on.

 

Regards,

David West
Wunder Lighting & Controls, Inc.

Office: (510) 812-7301
Direct: (510) 984-2925

Mobile: (925) 324-7958
Email: david@wunderlc.com

From: "jason.kantak@aquariitech.com" <jason.kantak@aquariitech.com>
Organization: Aquarii, Inc.
Date: Monday, February 11, 2019 at 2:30 PM
To: David West <david@wunderlc.com>, 'Tom Trytek' <tom.trytek@aquariitech.com>
Cc: Jim French <jim.french@aquariitech.com>
Subject: RE: Aquarii Axceleron Question

 

David,

 

Interesting and good to hear.  Do you recall what the setting(s) that were causing the issue?

 

Jason

 

Jason Kantak, P.E.

Vice President

aquarii_logo_300dpi.png

17 Genesee Street

Camillus, NY 13031

Telephone: (315) 672-8807

Fax: (315) 672-8732

www.aquariitech.com

 

From: David West <david@wunderlc.com>
Sent: Monday, February 11, 2019 5:26 PM
To: jason.kantak@aquariitech.com; 'Tom Trytek' <tom.trytek@aquariitech.com>
Cc: jim.french@aquariitech.com
Subject: Re: Aquarii Axceleron Question

 

Hello,

We changed our settings in the dimmers to this (see below for reference) and the problems went away.

 

Thanks,
David

For Line Dimming:

CEM3 with a D20

Parameter

Value

Curve

Mod Square

Threshold

1%

Min Scale (Percentage)

5 %

Max Scale (Percentage)

100 %

Regulation

Off

Preheat

Disabled

Inrush Protect

OFF

DC Prevent

OFF

Scale Load

100

Control

Smoothing

 

 

 

Regards,

David West
Wunder Lighting & Controls, Inc.

Office: (510) 812-7301
Direct: (510) 984-2925

Mobile: (925) 324-7958
Email: david@wunderlc.com

cid:image004.png@01D4C22F.6A7C27C0

From: "jason.kantak@aquariitech.com" <jason.kantak@aquariitech.com>
Organization: Aquarii, Inc.
Date: Monday, February 11, 2019 at 9:17 AM
To: David West <david@wunderlc.com>, 'Tom Trytek' <tom.trytek@aquariitech.com>
Cc: Jim French <jim.french@aquariitech.com>
Subject: RE: Aquarii Axceleron Question

 

Good morning David,

 

As I think we spoke before about this circuit; there is such a wide range of possible reasons for dimmer responses.  I have had some success with the trim on Strand and Lutron dimmers and you could try on the ETC dimmers.  I am not completely familiar with the ETC dimmers, but you could verify the topology (forward or reverse phase) is consistent on each dimmer bank and I would suggest if they can be change I would use the reverse phase.  Our controller has been designed to accept multiple topologies, but the reverse phase it the most stable for electronics.

 

Thanks,

 

Jason

 

Jason Kantak, P.E.

Vice President

aquarii_logo_300dpi.png

17 Genesee Street

Camillus, NY 13031

Telephone: (315) 672-8807

Fax: (315) 672-8732

www.aquariitech.com

 

From: David West <david@wunderlc.com>
Sent: Friday, February 8, 2019 6:35 PM
To: Tom Trytek <tom.trytek@aquariitech.com>
Cc: jim.french@aquariitech.com; Mr. Jason G. Kantak P. E.” <jason.kantak@aquariitech.com>
Subject: Re: Aquarii Axceleron Question

 

I think it’s the low end trim then on the dimmer.  I’ll look into it on Monday.


Thanks,
David

 

Regards,

David West
Wunder Lighting & Controls, Inc.

Office: (510) 812-7301
Direct: (510) 984-2925

Mobile: (925) 324-7958
Email: david@wunderlc.com

cid:image001.png@01D4C200.B6E3ADB0

From: Tom Trytek <tom.trytek@aquariitech.com>
Date: Friday, February 8, 2019 at 2:29 PM
To: David West <david@wunderlc.com>
Cc: Jim French <jim.french@aquariitech.com>, "Mr. Jason G. Kantak P. E." <jason.kantak@aquariitech.com>, "Thomas F. P. E. Trytek" <tom.trytek@aquariitech.com>
Subject: Re: Aquarii Axceleron Question

 

Interesting.  Main line dimming can have a variety of issues - dimmer age, power condition, etc. 

 

I am including Jason Kantak into this email string to see if he can offer some suggestions.  Jason - please reach out to David. 

 

Please keep in touch. 

 

Thanks,

Tom

Sent from my iPhone


On Feb 8, 2019, at 4:56 PM, David West <david@wunderlc.com> wrote:

Hello,

See below:  Might you have any suggestions?

 

I do not know which dimmers they are using but I think it’s ETC Dimmers.

 

Regards,

David West
Wunder Lighting & Controls, Inc.

Office: (510) 812-7301
Direct: (510) 984-2925

Mobile: (925) 324-7958
Email: david@wunderlc.com

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From: Jacob Egorov <jacob.egorov@engent.com>
Date: Friday, February 8, 2019 at 1:31 PM
To: David West <david@wunderlc.com>
Subject: RE: Aquarii Axceleron Question

 

David,

 

We have been having an issue with the Axceleron light fixtures. They are being dimmed from 0-100% brightness over main line dimming, but have been flickering at brightness below 10%. See below:

 

  1. Set to a 12 second fade between 0 and 100% some lights snap on between 3 and 10% others fade on smoothly. Lights on the same circuit do not all react the same. Any given light does not always react the same.
  2. When the fixtures are dialed up slowly some of them flicker significantly between 4% and 8%. Sometimes it is an individual light on a circuit, sometimes it appears to be the whole circuit flashing. The problem does occur across multiple circuits.
  3. On the plus side the  curve when fading down from 100 to 0 is gorgeous.

 

They have already tried adding dummy loads to the dimmer, which didn’t help. Do you have any suggestions?




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